Yes — we support a wide range of practice management and imaging software and can assist with troubleshooting, updates, and integration.

We understand that dental offices can’t afford downtime. We offer after-hours support for urgent issues, including server outages and network failures.

We implement encrypted backups, access controls, firewall protection, and HIPAA-compliant data handling practices to protect patient data.

Yes — we can quickly resolve most issues remotely, but we’re also available for on-site visits when hands-on service is needed.

Absolutely — we specialize in hardware upgrades, server replacements, and seamless system migrations with minimal disruption. Regardless of your location, we can help! We have built offices all over the US without any outsourcing. All new dental office installations are performed with our own staff.

Our plans typically include monitoring, patch management, antivirus, backup management, offsite storage, secure remote access and unlimited helpdesk support.

In many cases, yes — a small domain controller can still provide user login management, network printing, shared file access, and enforce security policies.

We provide daily encrypted offsite backups and test restore functionality regularly to ensure your data can be recovered quickly if needed.

We perform regular audits and technology reviews to keep your systems current, secure, and efficient — and to plan proactively before issues arise.

Yes — we act as your main point of contact to coordinate with software vendors, digital imaging companies, and phone/Internet providers.

We offer guaranteed response times, with most support tickets addressed within 1 hour — and critical issues prioritized immediately.

Yes — we offer scalable solutions for single offices, multi-location practices, and Dental Service Organizations (DSOs) all with centralized management. Our dental support infrastructure was designed from the ground up, to ensure that your multi-location practice revieves the best support possible.

We track and alert your practice to expiring software licenses, renewals, and compliance to prevent interruptions and avoid costly violations.

Yes — we provide layered security options including email filtering, endpoint protection, user training, and continuous monitoring to reduce cyber risk. The level of protection

Absolutely — we support all connected systems in the practice, from VOIP phones and printers to cameras, digital sensors, 3D & 4D systems, and more!

We set up secure, segmented Wi-Fi with encryption, strong passwords, and guest access separation to protect sensitive data.

Yes — our remote monitoring tools allow us to detect and resolve issues before they impact your staff or patients.

We guide you through every step — from evaluating vendors to migrating data and training your team on new workflows.

We help you scale confidently — from adding new workstations to redesigning your network infrastructure to support growth.

We can provide regular reports, alerts, and scheduled reviews to keep your team informed and prepared for any IT changes or threats.