Your schedule, charts, x-rays and billing all live on one machine. Choose how fast you want to be back in business when something goes wrong.
Every plan protects your data. The difference is how much of your office comes back, and how fast.
Onsite NAS Backup
Your practice data is copied to a backup device in your office.
Scheduled backups of practice data & imaging
Restore of individual files
Backup stored in your office
Monitored by TST Support
More protection from ransomware over USB methods, but not as good as other options
Bare minimum for cyber insurance policies
This option is not helpful if you have a physical server problem. If a drive dies, we must first repair the server before we can even start to recover.
$1,599 one time
Bare-Metal Recovery powered by iDrive
We back up your entire server, not just files, with a second copy in the cloud.
Complete system images: Windows, software & settings
Point-in-time snapshots to roll back ransomware
Restore image to repaired server
Allow one front desk workstation to use your Practice Management Software from the virtualized copy
Cloud copy if the device is destroyed
Monitored by TST Support
Good ransomware protection
Preferred by cyber insurance carriers
Starting at $1,750 /yr
Business Continuity powered by Slide
If disaster strikes, your office keeps running while we fix the problem.
Everything in Recoverable, plus:
Instant virtualization, onsite or in the Slide Cloud
All-flash backup appliance with no moving parts to fail
Built-in encryption for HIPAA peace of mind
Most powerful backup solution on the market today
Fastest way to get your data restored and get back to normal
Preferred by cyber insurance carriers
Starting at $3,600 /yr
Backup is all about RECOVERY. How quickly do you want to be back online seeing patients?
Estimated time to get a failed server back up, and what that downtime could cost your practice.
The answer is simple: How long can you afford to not have your computers? If you don't mind being down for a day or two, then choose the onsite NAS system. This is a one-time purchase. If you run a busy practice and your daily production is more than the annual cost of the BMR solution, choose that.
The difference comes down to recovery capabilities. A lower-cost option may protect your data but require more time, work and money to restore operations. More advanced solutions can provide additional recovery options to help reduce downtime.
All three options are encrypted and HIPAA compliant. The Always Open solution offers the maximum amount of compliance, and is preferred by most insurance carriers.
Every backup is monitored. Protected and Recoverable options are verified via software, and the Always Open option is tested daily.
Yes! All three options can back up your software and files.
If you start with a NAS backup, you own the device forever. If you go with a BMR (like Recoverable or Always Open), you can upgrade at any time to a larger unit if you need.
Your support plan includes basic remote backup services. Your data is encrypted and sent to our secure cloud. This should only be relied upon as an extreme backup and recovery solution, and downloading practice management data, x-ray and CT data can take days, or weeks depending on your connection speeds.
No. A NAS Backup (Network Attached Storage) solution can only be restored to working hardware. If your server has a physical hardware issue, it must be repaired before we can even start to recover your data. This will delay the recovery process substantially.
Bare-metal recovery allows us to restore a complete server—including Windows, installed software, settings, and backed-up data—to compatible hardware. This can reduce the work involved in rebuilding a failed server.
Recovering files brings back specific data, such as a deleted folder or file. Recovering an entire server also involves restoring the operating system, applications, and settings needed to get your office working again. The entire server recovery saves hours of labor, and ultimately saves money.
Get a free Backup Readiness Check. We'll review your current backups and tell you exactly how long it would take to recover today. Or call (908) 418-4515 and chat with our amazing dental technology experts!